GSA, GE Money, Powersports Business magazine and McGraw Insurance team up to introduce the industry’s first F&I Specialist certification program.

Add immediate profits to your bottom-line by improving your sales of F&I products!

Introducing F.I.R.S.T.^SM CERTIFIED (Finance & Insurance Retail Specialist Training)

• Designed for powersports, power products, and ag dealership F&I staff
• Facilitated by the acknowledged Master of F&I, Gart Sutton

In-depth coverage of the following subjects:

• Building and sustaining customer and vendor relationships
• Compliance with privacy and F&I regulations 
• Ethical business practices
• Credit applications & credit reports
• Customer conversions to dealership financing
• Contracts & agreements 
• Menu presentation/300% Rule
• F&I product knowledge including:
• Installment & revolving finance programs, Extended Service Contracts, LA&H, Vehicle Insurance, GAP, Debt Cancellation/TAP, Pre-Paid Maintenance
• Manual and electronic F&I Logs
• Integration with dealership staff
• Conflict resolution
• Key performance indicators & benchmarks
• Absorption, penetration percentages, PVS, CSI

The course includes:

• Competency testing
• Course workbook
• Gart Sutton’s F&I book on audio CD
• F&I toolbox of forms and job aids
• Current industry F&I benchmarks
• Webinar follow-up sessions for students

You will need a current copy of Adobe Reader in order to fill out the registration form.
Click here to download the copy (free).

Price: $995.00 per student

Dates & locations:*

• December 15-16, 2008 - Irvine, CA
• January 28-29, 2009 - Irvine, CA
• March 9-10, 2009 - Irvine, CA

Class times:

• Day 1 – 8:30 AM – 5:00 PM
• Day 2 – 8:30 AM – 3:00 PM

* Dates/locations/times are subject to change. Additional dates/locations will be added as available.

Class sizes are limited! Register TODAY to ensure availability.